🔄 Free Resizing Policy – Ethical Elegance
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At Ethical Elegance, we understand how important it is for your ring to fit perfectly. To support our customers, we offer:
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Engagement Rings
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One free resizing within 12 months of purchase (for engagement rings only).
Wedding Rings
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One free resizing within 3 months of purchase (for wedding rings only).
Important Details
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Our business is online only. To arrange a resize, please contact us via:
📞 0470 600 453
📧 sales@ethicalelegance.com.au -
Customers will need to ship the ring to us securely (registered post with tracking and insurance is strongly recommended).
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We will cover the return shipping cost once resizing is complete.
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Resizing typically takes 7–10 business days after we receive your ring.
Please Note
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Before placing an order, we strongly encourage customers to double-check their ring size to avoid resizing later.
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Custom-made jewelry or previously resized rings are not eligible for return or refund.
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Some designs (e.g., certain men’s wedding bands, rings with continuous diamonds, or alternative metals like titanium) may not be resizable. Please confirm with us prior to ordering.
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If a ring requires resizing beyond 3 sizes up or down, it may incur extra costs or require a new setting.
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If your ring has engraving, resizing may remove it, and re-engraving will involve an additional fee.